Here we are for a new review of an Italian style-ish restaurant in Norwich.
The weekend following Easter day I went with my daughter, a very keen reader, as you can see from the image below, to Ask Italian, just at the entrance of Chapelfield shopping center, strategic location.
![]() |
more interested in reading |
But let's start from the beginning.
Exactly noon of Saturday, the restaurant is empty and I guess it's closed. Nobody on sight, customers or waiters.
We find our way to our table and the supervisor comes to greet us kindly, giving us the Menu.
We order Antipasto Italiano Veggies as starters and Pasta Pomodoro and Pasta Pollo as main courses.
While waiting for our meals, waiters chatting up at the counter giving us (the customers) their backs
![]() |
Water from Tuscany and background waiters |
Meals. What can I say?
I would rather not to say anything, but this is a review, so let's get the job done. This is, not being too picky, well presented starter.
![]() |
my starter |
But....starters are supposed to be a start, a beginning of a meal and then you get the rest, let's say a main course or a pudding, is it not?
But look at the picture below. What is the problem?
Just the time of a bite and, what the... heck?
Starter and main at the same time?
![]() |
mix and match |
My boss would tell me off, if I did that. But I would not. Never.
I guess, in the end, this is not the staff's fault.
This is the boss' fault. The restaurant was not even full, only 5 tables, maybe, at the ground floor and you serve starters and mains at the same?
This is Restaurant Service 101. The basics.
The room is quiet, take your time, get some time to engage with your customers, let them enjoy their meals at the right pace.
There is usually a button on PCs to be pushed when it's time and it says MAIN AWAY. Only at this point, the chefs get the mains ready.
Anyway, moving on about quality food wise, very disappointing.
The starters were fine and simple.
But, already said about my daughter's main, Pasta Pomodoro, she really preferred to be reading instead. The dish was tasteless. She said, "non sa di niente" meaning it doesn't have a taste.
Mine was nothing less, nothing more the same as hers.
I struggled to find some tasty piece of mushroom or chicken, but no luck.
Verdict
everything could be improved, but at the present, avoid.
Service
Four or five front of house staff, wasted to minding their own businesses, which should have been us, actually. Mark 5/10, supervisor and boss included. Staff are supposed to make your experience special.
Quality of food
see above. Mark 4/10
Potential
Italian food is a success, is a most wanted style
location at the entrance of Chapelfield shopping center
Chefs preparing the food in front of you is really fascinating.
More than enough staff for such a restaurant
Mark 8/10
looking for a genuine Italian style restaurant in Norwich, still searching.....until the next stop
Ciao