Lunch at Jamie's Italian: a feedback

A Monday afternoon in August.
smiles at the entrance and 12 tables present
background music, not Italian

been given the menu but no signs of a smile, hardly an eye contact

quick service, order in 5 minutes
Artisan Italian Breads and Tagliatelle Bolognese.
Breads meant to be a starter (it's among the nibbles on the menu) but been given after the Tagliatelle.
I don't know why

food brought over before the drinks ?!?

Food
The Tagliatelle have the lovely idea of tiny bread crumbs instead of Parmesan cheese,
which is actually compulsory, but I have been amazed by the crumbs, so I'll accept it
The Egg pasta is cooked properly but the sauce tastes too much of bay leaves, which is good in itself,
but it is not in the original recipe of Bolognese sauce.
A friend of mine, Giuseppe from Sardinia, during University time, he would do Bolognese sauce with bay leaves. The name Bolognese comes from Bologna, a town in the north of Italy, where this sauce comes from. There is no sight of bay leaves.
Actually, it could be a good idea if was delicate and the taste should remain in the background, not the first thing it pops in your mind.
Also, it urged to me drink a lot while having the Tagliatelle, to wash out the bay leaves taste.

Back to Jamie's, too much bay leave in the sauce, but 7 out of 10 from the plate.

Italian Breads. Not an astonishing presentation, but essential

Selection of white and brown sourdough (from the day before), Grissini, Focaccia and music bread.
Some of the breads come from Jamie's bakery in London and you can tell...
I should not really say anything about the Focaccia....
The olive tapenade was excellent, spicy and lovely
Olive oil was a bit pungent, but this is the commercial olive oil we find in the groceries.
There is really nothing you can do. 6 out of 10


Staff
chefs shouting "Service!", desperate to find a waiter
beards for 3 waiters and 3 overweight (plus me, makes 4, ah ah!)
a waiter, used to be a supervisor for a chain restaurant in the city center, leaning onto tables while taking orders...
a bit disappointed, miles away from Jamie's appearance


This is the lovely Deli...

I was wondering who is going to have all those Prosciutto and Salami, but most of all, when?

In the end

Food 6/10 and 7/10
Service 5/10

It is worth a visit but nothing exceptional from the experience.
hope it helps